About

A small shop that builds real business solutions.

Mule AI is Todd Overstreet, working out of Knoxville, Tennessee. The name is the point: a mule is not glamorous, it carries load, and it shows up.

Most of what gets sold as business AI is a chat box on a website. The interesting work is further in — the report someone rebuilds by hand every Monday, the calls that go unanswered after five, the follow-ups nobody owns. That work is specific to your business, which is why it starts with an audit rather than a product demo.

Everything on the case studies page was built here — some of it Mule AI’s own product, some of it delivered for a client, some still in progress. The page says which is which.

The audit comes first

We will tell you which parts of your business are not worth automating. That answer is worth more than a build you regret.

Small builds you can judge

The first thing we build is scoped to weeks, with the measure of success agreed before we start.

It runs on your real data

A demo on sample data proves nothing. We build against the systems you actually use, early enough that the problems surface while they are cheap.